hk666 Privacy Policy —
Your Information Is Safe With Us

What Information We Collect

While using the hk666 platform, we may collect the following types of information:

• Personal Identity Information: Your name, date of birth, national identity card number or passport number, address, and contact details.
• Contact Information: Email address and other details provided at the time of registration.
• Financial Information: Payment method details (bKash, Nagad, Rocket, Upay numbers), transaction history, and deposit and withdrawal information.
• Technical Information: IP address, browser type, device information, cookies, and access logs.
• Gaming Activity Information: Game history, betting records, win and loss details, and activity logs on the platform.
• Communication Records: Records of communication with the customer service team via live chat or email.

How We Collect Information

We collect information in the following ways:

• Directly From You: At the time of registration, when updating your account, during transactions, or when contacting customer service.
• Automatically: Through cookies, web beacons, and similar tracking technologies when you visit our website.
• Through Third Parties: From identity verification services and payment processing partners (for KYC or AML verification).

Purpose of Using Your Information

hk666 uses your information for the following legitimate purposes:

• To create, manage, and verify your account.
• To process deposits, withdrawals, and other financial transactions.
• To enforce our terms of service and privacy policy.
• To comply with regulatory obligations related to anti-money laundering (AML) and identity fraud prevention.
• To manage responsible gaming programs and intervene when necessary.
• To inform you about relevant promotional offers and bonuses (based on your consent).
• To ensure the security of our platform and detect fraud.
• To provide customer support and respond to your enquiries.

Data Storage and Security

hk666 is committed to keeping your personal information secure. We take the following security measures:

• SSL/TLS Encryption: All data transfers on our website are protected by SSL encryption.
• Encrypted Storage: Sensitive data such as passwords and financial information is stored in encrypted format.
• Access Control: Only authorised staff can access your personal information.
• Regular Security Reviews: Our systems undergo regular security testing.
• Data Retention Period: Information is retained for as long as your account is active and for the period required by legal obligations.

Sharing Information With Third Parties

hk666 does not sell your personal information to third parties. However, information may be shared in the following circumstances:

• Payment Processors: With payment service providers such as bKash, Nagad, Rocket, Upay, and bank transfers to complete transactions.
• Identity Verification Services: To complete the registration and KYC process.
• Technology Partners: With technology service providers that assist in operating the platform.
• Legal Obligations: In response to court orders or lawful requests from government authorities.
• Fraud Prevention: With agencies involved in detecting money laundering or fraud.

We have agreements with the third parties with whom we share information, under which they are obligated to keep your information secure.

Cookies and Tracking Technology

The hk666 website uses cookies and similar technologies. Cookies are small text files stored on your device. We use the following types of cookies:

• Essential Cookies: Required for the website to function properly — login sessions, security tokens.
• Functionality Cookies: To remember your preferences and settings.
• Analytics Cookies: To analyse user behaviour in order to improve website performance.

You can manage cookies through your browser settings. However, disabling certain cookies may cause some website features to stop working.

Your Rights and Controls

You have the following rights regarding your personal information:

• Access: The right to know what information we hold about you.
• Correction: The right to correct inaccurate or incomplete information.
• Deletion: The right to request deletion of your information in certain circumstances (subject to legal obligations).
• Withdrawal: The right to withdraw consent given for marketing communications at any time.
• Complaints: The right to lodge a complaint about our data protection practices.

To exercise these rights, email [email protected] or contact us through our 24/7 live chat.

Protection of Minors' Information

hk666 is an adults-only platform. We do not knowingly collect information from anyone under the age of 21. If we become aware that a minor is using our services, we will immediately close their account and delete the associated information.

If you believe a minor is using our platform, please contact us.

International Data Transfers

Our servers and processors may be located outside Bangladesh. Where your information is transferred internationally, hk666 ensures that:

• The information is transferred with appropriate protective measures in place.
• The receiving party adheres to standards consistent with this privacy policy.
• All transfers are completed through encrypted channels.

Policy Changes

hk666 may update this privacy policy from time to time. In the event of changes:

• The updated policy will be published on this page and the "Last Updated" date will change.
• For significant changes, we will send a notice to your registered email address.
• Continuing to use the platform after changes means you agree to the new policy.

It is recommended that you review this page regularly to stay updated on any changes to the policy.

Responsible Gaming and Data Protection

hk666 takes responsible gaming seriously. We may analyse your gaming activity data for the following purposes:

• To identify potentially problematic gaming behaviour.
• To process requests for self-exclusion or limit setting.
• To provide information and support related to responsible gaming.

To learn more about responsible gaming, visit our Responsible Gaming page.